Privacy Policy

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Trimara Wellness – Michelle Thomas, MD Inc.
Effective Date: 7/14/2025

Thank you for visiting the Trimara Wellness website. We’re grateful you’re here and appreciate the trust you place in us when it comes to your health and personal information. Your privacy is extremely important to us, and we want you to feel comfortable and confident knowing how your data is handled.

This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services—whether online, in-person, or through telehealth. We are fully committed to complying with privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and California Consumer Privacy Act (CCPA).

When you connect with us, we may collect the following types of information:

• Your name, date of birth, mailing address, phone number, and email
   
• Emergency contacts and insurance details
   
• Billing and payment information
   

• Medical history, prescriptions, allergies, and clinical notes
   
• Information submitted through online forms or consultations
   
• Data collected during telehealth sessions
   

• IP address, browser type, device information, and pages visited
   
• Cookies or similar technologies that help improve your browsing experience
   

We collect only what is necessary to provide excellent care and support.

We use your information respectfully and only when it serves a clear purpose. This includes:

• Providing safe, effective medical and wellness care
   
• Personalizing your treatment plan and services
   
• Scheduling appointments and sending confirmations or reminders
   
• Processing billing or insurance claims
   
• Communicating with you about your care or account
   
• Meeting legal, insurance, and healthcare compliance requirements
   
• Improving our website and patient experience
   

We do not sell your personal or medical information to anyone—ever.

We only share your information when absolutely necessary and with trusted partners, such as:

• Physicians, nurses, and care team members directly involved in your care
   
• Laboratories, pharmacies, and imaging centers coordinating your services
   
• Billing processors or technical service providers under strict privacy agreements
   
• Health insurance companies, when applicable
   
• Government or legal authorities when required by law (e.g., reporting abuse or responding to subpoenas)
   

All partners must adhere to our privacy and security standards.

We take strong, industry-standard steps to keep your data secure:

• Encrypted systems and secure networks
   
• Password-protected health records
   
• Limited internal access only to authorized personnel
   
• HIPAA-compliant technology, including for telehealth services
   
• Regular staff training and monitoring
   

While no system can be 100% guaranteed, we are constantly working to ensure your information stays protected.

You have the right to:

• Access your medical records
   
• Request corrections or updates
   
• Ask how your information has been shared
   
• Set communication preferences (e.g., email vs. phone)
   
• Request limits on certain uses or disclosures
   
• File a complaint if you believe your privacy rights have been violated
   

To make a request, please contact our team at [Insert Contact Info] and we’ll be happy to help.

If you live in California, you may also have the right to:

• Know what personal information we’ve collected about you
   
• Request deletion of your personal information (with some exceptions)
   
• Opt out of any data sharing for marketing (we don’t sell data)
   
• Not be discriminated against for exercising your rights
   

You may submit a request by emailing us at [Insert Email]. We may verify your identity before completing your request.

We use cookies and similar tools to enhance your experience on our site, including remembering your preferences and tracking basic website activity. You can control or disable cookies through your browser settings.

When you participate in virtual care:

• All video and communication platforms are encrypted and HIPAA-compliant
   
• We’ll verify your identity before every session
   
• We encourage you to join sessions from a private, quiet location to protect your own privacy
   

We retain your medical and personal information only for as long as necessary, including to:

• Provide ongoing care
   
• Comply with state and federal record-keeping laws
   
• Resolve disputes or enforce agreements
   

Even after your care ends, we continue to safeguard your records securely.

From time to time, we may update this Privacy Policy. When we do, we’ll post the new version here and update the effective date. We encourage you to check back occasionally.

We’re here to support your privacy and answer any questions. Please reach out if you have concerns, need assistance, or want to exercise any of your rights.

Trimara Wellness – Michelle Thomas, MD Inc.
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Mailing Address: [Insert Full Office Address]
Attn: Privacy Officer

You may also file a complaint directly with the U.S. Department of Health and Human Services Office for Civil Rights, but we truly hope you’ll let us resolve any concerns first.